VIJAPURA PSYCHIATRY | Integrative Psychiatry in Jacksonville, FL
OUR ADMINISTRATIVE CARE TEAM
Behind every patient visit is a dedicated administrative team ensuring that care at Vijapura Psychiatry is seamless, organized, and compassionate. Our administrative professionals support patients and providers through scheduling, communication, billing, and care coordination—allowing our clinicians to focus fully on delivering high-quality psychiatric care.
Our team members work both in-office and remotely and are trained in patient privacy, psychiatric workflows, and concierge-level support.
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Patient Care Coordinators
Our patient care coordinators are responsible for creating a welcoming, organized, and supportive experience; whether they are greeting you in the office or on the phone. Available by phone call during business hours, our front desk staff ensure smooth scheduling, efficient front-office operations, and clear communication, helping patients feel supported and informed throughout their care journey.
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Professional Psychiatric Assistants
Our PPA’s provide high-level administrative support directly to our providers, managing patient communications regarding any issues with pharmacies, medications, or other clinical questions. They are available through secure Spruce messaging during business hours and assist with essential clinical administrative tasks. By handling complex workflows behind the scenes, our PPA’s help preserve continuity of care and supports timely responses to patient needs.
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Billing and Revenue Team
Our billing and revenue cycle managers oversee insurance verification, claims submission, patient invoicing, and accounts receivable. They ensure that documentation is billing-ready, claims are processed accurately, and patient billing questions are handled with clarity and respect. They are available via secure Spruce messaging during business hours to help answer any billing questions, work with patients on payment plans, or trouble-shoot insurance issues.