Privacy Policy | Vijapura Psychiatry

Please read this Privacy Policy carefully. This Privacy Policy is subject to the Terms of Use posted on this Site and may be amended at any time without notice, and updates take effect immediately upon posting.

1. Information We Collect

We collect only the information you voluntarily provide through this website, including when you submit a contact form, request an appointment, sign up for newsletters, or provide your email or phone number. This may include your name, email address, phone number, and any information entered into online forms. We may also receive documents you upload when prompted.

We do not sell or share personal information with third parties.

2. How We Use Your Information

Information you submit through this website is used to respond to your inquiries, communicate about scheduling or administrative matters, provide practice updates if you opt in, and maintain internal records as required by law.

Submitting information through this website does not establish a patient–provider relationship.

3. Third-Party Service Providers

We use secure, HIPAA-compliant third-party service providers for scheduling, secure messaging, telehealth, documentation, email systems, website hosting, and analytics. These providers may process limited information only as necessary to deliver their services. Business Associate Agreements (BAAs) are in place when required by HIPAA.

We do not sell or share your information for marketing purposes.

4. Messaging, SMS, and Email

By providing your mobile number, you agree (opt in) to receive SMS text messages from Vijapura Psychiatry for administrative purposes such as scheduling updates, appointment reminders, billing notices, or general practice information. SMS messages may originate from our practice phone numbers, including (904) 688-9553, (904) 875-8295, and (904) 733-7333.

Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. You may text HELP for assistance. SMS should not be used for clinical questions, medication concerns, or emergencies.

Full clinical communication occurs only through our secure messaging systems, not SMS.

5. Telehealth

Telehealth visits are conducted through encrypted, HIPAA-compliant video platforms. We only provide telehealth services to patients located in states where our clinicians hold active licenses.

6. Cookies and Website Analytics

This website may use cookies and analytics tools to understand how visitors interact with the site. These tools collect information in aggregate form and do not identify individual users. You may disable cookies in your browser settings, though some features may not function properly.

7. AI-Supported Tools

Our clinicians may use AI-supported tools (such as OpenEvidence or medical literature review tools) to help interpret clinical guidelines or treatment evidence. These tools do not access or store patient data, do not retrieve information from patient charts, and are not used to train AI systems. All medical decisions are made solely by licensed clinicians.

8. Children’s Privacy

This website is not intended for individuals under age 14.
We do not knowingly collect information from children through this site.

9. Security

We take reasonable measures to safeguard data transmitted through this site; however, no electronic system is completely secure. We cannot guarantee absolute protection against unauthorized access.

10. External Website Links

This site may contain links to other websites not operated by Vijapura Psychiatry.
We are not responsible for the content or privacy practices of those sites.
Use of third-party websites is at your own risk.

11. Access or Correction Requests

Upon request, we can provide a description of the information we maintain about you and update your contact information if needed. To request corrections, contact us at the address below.

12. Contact Information

Vijapura Psychiatry
9141 Cypress Green Dr., Ste 1
Jacksonville, FL 32256
info@vijapura.com